PRO2 is operated by Phinexes, a French and European company, with its registered office ("PRO2," "we," "our," or "us"). As a European company, Phinexes designs PRO2 in line with strict European and international standards for security, privacy, and compliance. The platform is shaped by experience on international projects across Europe, the Middle East, and beyond, giving organizations the assurance of European governance, rigorous quality expectations, and the ability to support cross-border, multilingual teams with confidence.
PRO2 respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PRO2 enterprise application, website, and related services (collectively, the "Service").
By accessing or using PRO2, you agree to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
When you register or use PRO2, we may collect:
Full name
Email address
1.2 Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain user sessions
Remember user preferences
Analyze usage
Improve performance and security
You may control cookies through your browser settings.
2. How We Use Your Information
We use collected information to:
Create and manage user accounts
Provide, operate, and maintain PRO2
Authenticate users and ensure platform security
Communicate regarding accounts or service updates
Provide customer support
Improve functionality and user experience
Monitor usage and detect fraud or abuse
Comply with legal obligations
3. Sharing of Information
We do not sell personal information. We may share information with:
3.1 Service Providers
Trusted third-party vendors that support our operations, such as:
Cloud hosting providers
Analytics providers
Email delivery services
Security providers
These providers are contractually required to protect your information and use it only for authorized purposes.
3.2 Legal Requirements
We may disclose information if required to:
Comply with applicable laws or regulations
Respond to lawful requests from public authorities
Protect rights, safety, or property
Investigate fraud or security incidents
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, personal information may be transferred subject to confidentiality obligations.
4. Data Security
We implement industry-standard technical and organizational safeguards, including:
Encryption in transit (and at rest where applicable)
Access controls and authentication safeguards
Monitoring and logging
Secure infrastructure practices
However, no system can guarantee absolute security.
5. Data Retention
We retain personal information only as long as necessary to:
Provide the Service
Fulfill legal obligations
Resolve disputes
Enforce agreements
When retention is no longer necessary, data is securely deleted or anonymized.
6. Account Information & Deletion
6.1 Updating Information
Users may update their profile information through account settings.
6.2 Account Deletion Process
You may request deletion of your account and personal data by contacting us via email at:
Email: privacy@pro2.com
Your request must clearly state that you wish to delete your account and associated personal data.
Upon receiving your request:
We will verify your identity to ensure the security of your account.
Once verified, we will process the deletion of your account.
We will permanently delete or irreversibly anonymize your personal data that is no longer required for legal, regulatory, or legitimate business purposes.
This process will be completed within 30 days of receiving your verified request, in accordance with applicable data protection laws.
Please note:
Certain information may be retained if required by law or for legitimate business purposes (e.g., security, fraud prevention, or compliance).
Backup systems may retain residual copies for a limited period before automatic deletion.
Once deletion is complete, your account cannot be restored.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion
Restrict or object to processing
Request data portability
Withdraw consent (where applicable)
To exercise your rights, contact us at: privacy@pro2.com
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last Updated" date. Continued use of PRO2 after changes indicates acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
PRO2 Privacy Team
Company: Phinexes
Email: sales@phinexes.com
Address: 8 Av. Kléber, 75016 Paris, France