Privacy Policy

1Information We Collect

Information You Provide

When you register or use PRO2, we may collect:

• Full name
• Email address

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Remember user preferences
• Analyze usage
• Improve performance and security

You may control cookies through your browser settings.

2How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Provide, operate, and maintain PRO2
• Authenticate users and ensure platform security
• Communicate regarding accounts or service updates
• Provide customer support
• Improve functionality and user experience
• Monitor usage and detect fraud or abuse
• Comply with legal obligations

3Sharing of Information

We do not sell personal information. We may share information with:

Service Providers

Trusted third-party vendors that support our operations, such as:

• Cloud hosting providers
• Analytics providers
• Email delivery services
• Security providers

These providers are contractually required to protect your information and use it only for authorized purposes.

Legal Requirements

We may disclose information if required to:

• Comply with applicable laws or regulations
• Respond to lawful requests from public authorities
• Protect rights, safety, or property
• Investigate fraud or security incidents

Business Transfers

In the event of a merger, acquisition, or asset sale, personal information may be transferred subject to confidentiality obligations.

4Data Security

We implement industry-standard technical and organizational safeguards, including:

• Encryption in transit (and at rest where applicable)
• Access controls and authentication safeguards
• Monitoring and logging
• Secure infrastructure practices

However, no system can guarantee absolute security.

5Data Retention

We retain personal information only as long as necessary to:

• Provide the Service
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

When retention is no longer necessary, data is securely deleted or anonymized.

6Account Information & Deletion

Updating Information

Users may update their profile information through account settings.

Account Deletion Process

You may request deletion of your account and personal data by contacting us via email at:

Email:sales@phinexes.com

Your request must clearly state that you wish to delete your account and associated personal data.

Upon receiving your request:

• We will verify your identity to ensure the security of your account.
• Once verified, we will process the deletion of your account.
• We will permanently delete or irreversibly anonymize your personal data that is no longer required for legal, regulatory, or legitimate business purposes.
• This process will be completed within 30 days of receiving your verified request, in accordance with applicable data protection laws.

Please note:

• Certain information may be retained if required by law or for legitimate business purposes (e.g., security, fraud prevention, or compliance).
• Backup systems may retain residual copies for a limited period before automatic deletion.
• Once deletion is complete, your account cannot be restored.

7Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent (where applicable)

To exercise your rights, contact us at:

sales@phinexes.com

8Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last Updated" date.

Continued use of PRO2 after changes constitutes acceptance of the revised policy.