Our professional IT services group, is a purpose-built team of technical experts dedicated to providing our clients with a wide range of infrastructure services including assessment, deployment, migration and management. The professional IT services team has a long-standing history as a trusted partner in guiding clients through the assessment process and architecting custom solutions to safeguard their data and infrastructure.
Our skilled team of deployment specialists will make sure your new hardware and software is implemented seamlessly with as little downtime as possible. With a combined years of IT support experience, our team will make sure your deployments happen on time and on budget.
Whether you have a one-off site-specific IT project or need nationwide onsite support for a large deployment, we have the experts to help you complete the job. Our expertise covers the full range of deployments, including installations, cabling, software updates, RF site surveys, store decommissioning, and infrastructure installations, across hundreds of locations.
Product Selection Consultations
Starts by understanding your use case and your goals for a new IT deployment. Our team of experts can guide you toward the optimal IT hardware and software choices for your business. Our strategic industry relationships with leading IT manufacturers allow us to procure the IT hardware you need while keeping costs low.
Increased Productivity
When IT teams are stretched thin, Phinexes’s advanced deployment services offer a comprehensive solution to ease upfront work with set up, staging and kitting so it’s ready to go when shipped to your site as well as support during rollout. With our end-to-end solution, you experience fewer project delays and scope creep. In addition, devices configured to your specifications improve employees' productivity and satisfaction by enabling them to onboard new devices more quickly.
Full end-to-end service
With a proven project methodology and a full logistics support service, we can shield you from all the complexities and issues of IT deployment. We provide a full off-site or on-site engineering service with true global reach. Better still, our methods are the same in every country so you will always know where you stand with international deployments.
Business Continuity and Support
The technology world is always evolving, and we help your business to evolve with it. Technology is a tool and as new tools are developed, vetted, and made available to the small business community, we are constantly reviewing, researching and collaborating with our vendors and partners to stay abreast of what is available. This is an ongoing discipline and one we gear much of our passion to.
Reduced Costs
Ordering devices, software, and accessories and manually configuring devices one by one requires a substantial number of IT labor hours. The process can also interfere with productivity during a long roll out. Phinexes saves your organization time and money with seamless IT hardware deployment and covers all the bases to minimize errors and risks.
Project Management
A successful project requires successful project leaders. At Phinexes, our experienced and certified project managers execute day-to-day operations, communicate project status and related tasks, and ensure your project is delivered on-time, within budget and to your satisfaction. Our Project Managers consider themselves an extension of your staff. This relationship, combined with our strong work ethic, helps account for our expansive list of successfully completed projects and satisfied clients.
And finally, you choose Phinexes because reaching out to us is not complicated, we’re ready for your call every day of the year. The beauty of our flexible support is that it’s scalable, according to your requirements, so you get everything you need without paying for an option you don’t need.
This Service Includes
Planning
Planning in business is essential to success. We assist you to plan for your project based on on our experience and new technical methods in IT. When a company has a plan in place, management is better-equipped to handle uncertainty.
Installation
We have a field tested and proven history of deployment management installing hardware and software, managing system upgrades and asset management and configuration. Our team’s dedicated availability and extensive knowledge means customers see their investments in action easier, capitalize on benefits quicker and innovate faster all according to industry best practices
Support & Troubleshooting
Our support team is made up of experienced professionals and fully trained to support you in different languages: English, French, and Arabic. There may be times when you need to perform a simple task like replacing a drive, or your thriving online business requires you to scale capacity at short notice. Our Customer Portal allows you to order services or manage and audit elements of your infrastructure hosted at Phenixes 7/7.
Logistics & Expeditions
Phinexes successfully coordinates these logistical operations, and can track the process efficiently to help you stand out from the competition and make a difference, and add a great value on your business. We have an open line of communication with the transportation entities, and to track different aspects of the supply chain. Able to manage the expeditions successfully based on our experience in preparing the packages, labels, pick-ups, ...etc. and clearing the shipment when they arrive to the destination countries. We are familiar with most of problems that can be occurred, and have a huge experience in solving them.
We work internationally
Phinexes has a huge experience in working internationally with different mentalities and business models. We depend on our own local resources, and at the same time, we can send our experts over onsite to complete the project, or in case of urgencies if needed. We are very familiar with data centres, if you suffer working with data centers, we can be your own alone point of contact if needed. This way you will get rid of communicating with data centers, getting site access authorisation, logistics, papers, huge procedures, ...etc. Phinexes can take care of all of that directly, and get back to you with results.
Particularity
We believe in ourselves; we communicate using our own private phones. We believe in individual approach. We will listen to you, consider together what you need, and select the most effective solution.